Cart 0

F.A.Q. Frequently Asked Questions

The best way to contact us is by email: [email protected]

If you are having technical difficulties processing an order email: [email protected]

Shipping takes 5-7 days. It is usually less than the projected delivery. Those days includes processing time as well. All orders are shipped via USPS with tracking and insurance.

Shipping Cost:

$14 for all orders in the continental U.S

$22 for international shipping

FREE Shipping for U.S orders over $250

 

If you haven’t received a confirmation email after your order has been placed, please contact [email protected] with your Paypal transaction and we will handle it for you.

All sales are final. However exchanges will be honored up to 5 days from when the product was received. Upon return, store in credit will be issued, of which shipping costs are not applicable, and no refunds are possible. Please make sure that you have carefully reviewed your order prior to finalizing your purchase. If you have any concern about sizes or any other questions, please contact us: [email protected]

We usually post restock dates on our social media pages prior to the event. So make sure you follow us on Instagram, Facebook, Twitter and Tumblr. @leathercfactory

We do not have any set date but make sure to notify you by email and social media ahead of time

Due to unforeseen situation, things like this may happen but we always do our best to make sure we help you resolve the issue. It could a package lost, a backorder item or another internal issues. Please email us after 5 days of not receiving your order to make sure it is just a missing update to the tracking tab. We will be more than happy to put a smile on your face and make you a happy customer.

[email protected]